Krincy Regal Men's Chain

Material : Stainless Steel + 18 K Gold Plating

Color : Gold                                       

Length: 55 Cm

7-Day Return & Exchange Policy

We prioritize customer satisfaction and ensure that every product is delivered in perfect condition. However, if you receive a damaged or mismatched product, we are happy to offer a return or exchange under the following terms and conditions:

Eligibility for Return/Exchange:

1. Returns or exchanges are accepted only if the product is damaged or mismatched (wrong product delivered).
2. Customers must provide a parcel opening video as proof to claim any return or exchange.

Return/Exchange Process:

1. Contact our customer support team via support@krincy.com within 7 days of delivery to raise a return or exchange request.
2. Share the parcel opening video and order details for verification.
3. Once the request is verified and approved, our team will arrange for the product pickup.
4. The product must be unused, in its original packaging, and with all tags intact.

Non-Eligible Cases:

• Returns or exchanges without a parcel opening video will not be accepted.
• Products damaged due to misuse or negligence will not be eligible.
• Minor variations in color, design, or texture due to screen resolution or handcrafted products will not be considered as damage.

Refund/Exchange Timeline:

• Once the returned product is received and inspected, the exchange or refund process will be initiated within 7 working days.
• Refunds will be credited to the original payment method or issued as store credit as per customer preference.

For any further queries, feel free to contact us at support@krincy.com

Shipping Policy

At KRINCY INDIA, we are committed to delivering your orders quickly and efficiently.

Order Processing

• We ship all orders placed before 3:00 PM IST on the same business day.

• Orders placed after 3:00 PM IST will be processed the following business day.

Delivery Timeline

• Our delivery timeframe is 3 to 5 business days, depending on the customer’s location and the courier network in the area.

• Please note that delivery times may vary during peak seasons or due to unforeseen circumstances (e.g., weather conditions, natural disasters, strikes).

Tracking Your Order

• Once your order is shipped, you will receive an email or SMS with the tracking information so you can monitor its progress.

Additional Information

• We currently ship only within India.

• Delivery timelines are estimates and not guaranteed. We strive to ensure timely delivery, but factors beyond our control may occasionally cause delays.

If you have any questions or need assistance with your order, please contact our customer support team at Support@krincy.com.

Thank you for shopping with us!

Feel Free To Contact Us

Email : support@krincy.com

Whatsapp : +91 6266529187

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